Support

Help for pool company owners and service teams using PoolPilot Pro.

Contact

Email support@signalforge.cx for setup, account, purchase, or technical help.

Use that address to request deletion of your account, company workspace, customer records, routes, visits, water tests, photos, and related data.

Troubleshooting

Confirm you are signed into the company workspace you expect.
Check your connection if changes from another device are not visible.
Close and reopen the app to retry pending synchronization.
Confirm the technician is assigned to the route or customer.
Use Restore Purchases if an active subscription is not recognized after reinstalling.
Include your device model, app version, and a screenshot when contacting support.

Important water-care note

PoolPilot Pro records readings and supports operational calculations. Always follow chemical labels, equipment manufacturer instructions, applicable regulations, and professional judgment before treating water.